Firstly I say the “bad A way” because I just found out my Grandma reads this blog (hi Grandma!) – she is one of people who has pushed me the most to follow the path of extraordinary entrepreneurship – so I owe her a great debt of gratitude & respect. Besides that mushiness this post is going to explain exactly how to start a small business – which the general concept most people get but the down and dirty seems to be the #1 reason those who want to don’t start a small business.

how to start a small business in 7 (Bad A) steps

  1. Find an under-served niche. Often business gurus tell you “find a niche” or “follow your passion” these little cliches though useful are so undefined that they on confuse the prospective small business starter vs. motivating them. What you really must do to have a hefty advantage over the competition and to stand out in a cut throat world is to find a under-served niche. You do this and you are bound to succeed because the under served niche is always hungry and no one seems to be feeding them enough. So think about your interests, passions or just a big gap you see in the market and define a “niche” within a larger industry. I.e. computers/technology would be the larger market and the niche within would be PC repair, now find the under served niche within the niche and you are in business just like Robert Stephens, founder of Geek Squad which brings in more than $1 billion annually partnered with Best Buy. Robert’s niche was highly branded, funky PC repair that makes it SUPER easy on the frazzled consumer, geek squad pulls up, jumps out of there geek mobile and fixes your computer – presto. This under served market produced a fortune and Robert’s ideas for branding made the Geek Squad a household name.
  2. Build-a-Brand. A great example of brand building is the mega success Build-a-Bear. No one would know about the chain that allows you to stuff, love and build childhood fantasies from scratch if Build-a-Bear didn’t have such a recognizable brand and “feel”. Each store looks the same, each employees exudes “Fun” and the bear workshop is full of children and adults letting their imaginations run wild. Imagine now if Build-a-Bear had called itself “Toy Builders” and adapted the somewhat sterile look and feel of most major chains? Kids wouldn’t howl when the passed one in the mall and parents wouldn’t indulge in $30 bags of stuffing and fabric that come in cute little bear houses made of cardboard. Branding is vital to the success of any small business and if you want to start a small business the truly bad A way you must (I SAY MUST!) figure out a compelling brand before you move ahead…
  3. Systemize & innovate. When you first start up, say a dried fruit business, you want to do everything yourself – at least once – so down the line you not only know how it should be done correctly but can produce detailed system charts around the most basic task. Systems are a way to scale your business and a way to keep whatever it is you are producing predictable. The exceptions would be if you are a painter or fiction writer, but if this is the case you probably aren’t starting a small business based around something only you can do – that is called freelancing. So systemize everything that is quantifiable from hand washing rituals in restaurants to social media marketing task lists in my social web business. You’ll thank yourself later when you can scale with ease and when you can cut your work day down by delegating lists A, B and F to your employees while you go home to hit golf balls off your double wide’s faux turf lawn (or whatever). Innovation is another key step after systemization… because once you have systems you can easily see what works and what doesn’t. Every week while you are in start up mode (and even long there after) you’ll sit down look at what is working and what isn’t and then ‘innovate’ how to create different results. Sometimes the light will go on after 15 minutes of brainstorming, often it’ll take days but if you get in this pattern of constantly evaluating your business’ success and making changes where need be you’ll be better off than 90% of the fortune 500 companies are today.
  4. Create scarcity if at all possible. One day sales, special bonuses, online limited time only offers, whatever you have to do to succeed… creating scarcity is essential to making an impact. If people never feel an urge to buy what it is you offer they won’t. Either make it too hard to resist, make it fill an urgent need or make it scarce… imagine if to boost awful sales Toyota had a 2 day 30% off sale? Or what if it was a 50% off sale? They’d probably lose money but they would move more cars than ever before and generate a huge wad of liquid cash to help get things moving again.
  5. Networking is crucial. You can’t be a lone ranger or an island in business, especially when spearheading a start up dynamic partnerships, mentors and like minds to connect with are crucial. Check out networking events or just simple hang outs at meetup.com or check google your city and the word “networking”. Remember to think as everyone as equals, whether the person you are talking to is young or old, poor or rich, foreign or alien, treat everyone the same – be jovial, kind and truly interested in them and they will in turn become allies and friends and possibly networking connections that will last a lifetime.
  6. Sell your sole. I find selling door to door in a kind of “ninja” way works well. So dress nicely and walk around your city to local retailers or whomever would benefit from your product/service/brand… offer them “free consulting” or tell them about a newsletter you are putting out that will in some way benefit them, then give them a business card and ask if you can follow up with them at a later date? This creates no “hard sell” atmosphere and is genuinely friendly. Another thing I do is walk around and introduce myself and give the “target” a business card, I tell them that I have made a resolution (which is true) to connect with at least 2 people a day. Usually we start talking about business or the sunshine and more often than not I am able to slip my ‘pitch’ in there somewhere.
  7. Be ridiculously persistent but change course often. People always chide business owners to either “Give up” or “Keep going”. These extremes are ridiculous and part of a dated way of thinking, you should always be incredibly persistent in your business- but you should also constantly keep a look out for ways to change course that will improve your product, improve your team or improve other’s lives. So never give up, unless you should and always persist except embrace change easily and often.

I am asked how to start a small business so often from would be entrepreneurs that I have thought about writing an eBook or delivering a course on it, yet what I wait for is to find the ‘under served’ niche within small business start ups before I begin because heaven knows how many “how to start a ________” courses there are out there. I don’t ever like creating a product or business that is just another X. So if you have ideas, suggestions or requests on a way I can niche my “how to start a small business” posts down more to fit your specific needs and questions please holler at me!

Action Item:

  • Check out The Risk Takers a book I’ll be reviewing shortly that I drew two examples in today’s post from. It is very inspiring for entrepreneurs and I love it because it contains nothing but modern success stories of how people over came to the odds to build an amazing business.
  • Set aside at least 30 minutes each day to read blogs or books on your niche, this is one of the single best ways I know to grow your business by learning from others.
  • http://www.thinkbigthinkmoney.com/ Ken Siew

    7 very important steps to take if you want to start your own business. If I may add, do not overwhelm yourself with 10,000 different tasks, instead you should start small but think big. Take one baby step by another baby step. That's why it's called small business!

    P.S. I'm getting a little dizzy looking at the words…

  • http://www.marsdorian.com/ Mars Dorian

    Thanx for your valuable insights – very informative and entertaining – the way I like it. But you missed Point 8) Become positively obsessed with your business !

  • http://www.ameaningfulexistence.com/ Karen Ruby

    Hi Maren,

    You've given me a lot to think about with this article. I particularly like #6 Sell Your Sole because that's one thing I know I'm not doing. I need to get out more and just talk to people that I meet in my daily life and make some connections. The more people you know, the more you can help.

    Thanks,
    Karen

  • http://www.thinkbigthinkmoney.com/ Ken Siew

    Hey guys, not sure if you had a chance to read “Rework” by 37signals yet, but trust me you'll love it! Lotsa practical and provoking ideas for entrepreneurs (or what they call 'starters'). As a bonus, it'll make you feel like you could make a dent in the universe!

  • ralphcarlson

    Good ideas and some reality as well. You can't do it without getting out and meeting people.

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  • http://www.thinkbigthinkmoney.com/ Ken Siew

    Hah I like this Mars! If you're obsessed with something, you should probably build a business around it.

  • http://www.Escapingthe9to5.com/ Maren Kate

    True story!

  • http://www.Escapingthe9to5.com/ Maren Kate

    obsessed? see i know i am obsessed with mine, thus working on it late on a Sunday night when I should be relaxing – but i can't necessarily 'endorse' that way of working since I don't know if it is healthy or not :) i'm digging it though

  • http://www.Escapingthe9to5.com/ Maren Kate

    that could be a blog post all in itself :) unless your obsessed with an ex girlfriend or something I would assume.!

  • http://www.Escapingthe9to5.com/ Maren Kate

    Honestly promise yourself you'll “network” with 2 people a day and “sell” to 2 people a day – this can be a simple as shooting over a simple email to a prospect but it will pay off and get you to become more bold in business :)

  • http://www.Escapingthe9to5.com/ Maren Kate

    networking really is key – i am starting to go to more conferences, meet ups and such just to really get to know more people lately :)

  • http://www.wilsonusman.com/ Wilson Usman

    Hey great post. I actually opened this post earlier today and read it through the day (really busy all day) anyway, every time I came back to read I keep getting all these ideas and now I am somehow stuck on starting a business that makes Custom Dream Board for people but I just don't know how to get some feedback of the market and find out if there is even a market it for it. Anyway I know this comment doesn't apply much to the post, but I figured I share how this post has kind of made my creative juices flow.

  • http://www.Escapingthe9to5.com/ Maren Kate

    I like the idea of 'custom dream board' :) that sounds really interesting, maybe i can help brainstorm ways to test the need for it but that really does sound cool.

  • matthewneedham

    Hi Maren,

    Some great advice here. I think you're right about people knowing 'how to start a business'. But sometimes the first step is what they need the most help with. I think there must be a huge market in creating personalised action plans…do this, then do that. People are looking for a formula (and little effort) so maybe that's why franchising is so successful.

    Matthew

  • http://www.lionslinger.com/ Walter

    I like your idea of being ridiculously persistent. To tell the you the truth, it is one of the most powerful character of success. :-)

  • http://www.bravenewlife.com/ Brave New Life

    Persistence is key. You can't lose if you refuse to quit.

  • http://www.Escapingthe9to5.com/ Maren Kate

    Interesting idea about the 'personalized action plans' that could be a real winner :)

  • http://www.Escapingthe9to5.com/ Maren Kate

    totally agreed!

  • http://www.Escapingthe9to5.com/ Maren Kate

    I like that last line “you can't lose if you refuse to quit” sounds like something that should be on a business card for an entrepreneur :)

  • http://thelifedesignproject.com/ Rob

    I really like your action oriented view. I won't lie, there are tons of posts out there with this breakdown but not a ton that give you an action oriented call and I love that. Number 7 is my favorite, it's a hard concept to articulate, always hunt for success and change course often!

  • http://www.wilsonusman.com/ Wilson Usman

    that sounds awesome I when can we get started? I know you are probably super busy let me know Maren.

  • http://www.Escapingthe9to5.com/ Maren Kate

    yay! it is a hard concept but changing course is critical to success!

  • http://www.Escapingthe9to5.com/ Maren Kate

    yay! it is a hard concept but changing course is critical to success!